Privacy policy


Customer: any professional or natural person with legal rights as defined in Articles 1123 et seq. of the French Civil Code, or any legal person that visits the Website subject to these general terms and conditions.

Services: provides Customers with access to:

Content: All elements included in the information on the Website, including texts, images and videos.

Customer information: Hereafter referred to as “Information”, including all personal data which could potentially be obtained by for the purposes of managing your account and the customer relationship, and for analytical and statistical purposes.

User: Any Internet user connecting to and using the aforementioned website.

Personal data: “Data that can be directly or indirectly used, in any form, to identify the owner” (Article 4 of French Law No. 78-17 of January 6, 1978).

The terms “personal data”, “data owner”, “processor” and “sensitive data” are defined in the General Data Protection Regulation (GDPR: No. 2016-679)

1. Presentation of the website.

Pursuant to Article 6 of French Law No. 2004-575 of June 21, 2004 aiming to ensure trust in the digital economy, users of the website are informed of the identity of the various parties involved in website production and monitoring:

Website owner: SAS Décor World Services – Share capital of €20,000 – 12 rue Bernard Palissy – 45800 Saint-Jean-de-Braye, France
Publication manager: Aurélien Ricci –
The publication manager may be a natural person or a legal person.
Webmaster: Miguel Larranaga
Hosting service provider: OVH - 2 rue Kellermann – 59100 Roubaix 1007, France

The legal notices comply with the GDPR.

2. Terms of use for the website and the services offered

The Website is intellectual property and protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit all or some of the website elements or content on their own behalf.

Use of the website implies full acceptance of the terms of use described below. These terms of use may be changed or added to at any time, and users of the website are therefore invited to regularly consult this text.

Under normal circumstances, users can access this website at any time. However,, may decide to temporarily suspend access to the website for maintenance purposes, in which case it will endeavor to inform users of the dates and times of the planned maintenance in advance. The website is regularly updated by the builder. In the same way, the legal notices may be modified at any time and are nonetheless binding on users, who are therefore invited to review these notices as often as possible.

3. Description of the services provided.

The purpose of the website is to provide information on all of the company’s activities. endeavors to provide information that is as accurate as possible on the website. However, it may not be held liable for omissions, inaccurate information or failure to update, whether attributable to it or to the third-party partners providing such information.

All information on the website is provided for information only and may change. Moreover, the information displayed on the website is not exhaustive. This information is provided subject to any changes since posting.

4. Contractual limitations on technical data.

The Website may not be held liable for any physical damage caused by website use. In addition, website users agree to access the site using recent devices free of viruses and an updated current-generation browser. The website is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The aim is to provide a service with the highest possible level of availability. The hosting service provider will provide a non-stop 24h service all year round. However, the hosting service provider reserves the right to interrupt its hosting service for the shortest possible periods, mainly for maintenance, to improve its infrastructures, to correct infrastructure problems or if traffic levels for the Services are considered abnormal. and the hosting service provider may not be held liable in the event of a malfunction affecting the Internet, telephone lines or IT and telephone hardware, particularly malfunctions relating to network congestion and preventing server access.

5. Intellectual property and infringement. holds intellectual property and usage rights for all the content accessible via the website, particularly including text, images, graphics, logos, videos, icons and audio material. Website content may not be reproduced, represented, modified, published or adapted, in part or in full, regardless of the means or process used, without the prior written consent of:

Any unauthorized use of the website or any website content will be considered as an infringement and will be prosecuted in accordance with the provisions of Articles L. 335-2 and following of the French Intellectual Property Code.

6. Limitation of liability. is the website publisher. is responsible for the quality and accuracy of the Content published. may not be held liable for any direct or indirect damages caused to the user’s equipment when accessing the and due to either equipment which does not meet the specifications defined under section 4 or a bug or incompatibility. may not be held liable for any indirect damages (such as loss of business or loss of an opportunity) caused by using the Interactive areas (opportunity to submit questions via the contact area) are provided for users. reserves the right to remove without notice any content uploaded to these areas which breaches the applicable French legislation, particularly data protection provisions. If applicable, also reserves the right to hold the user civilly and/or criminally liable, in particular for posting any racist, insulting, defamatory or pornographic content, regardless of the medium used (text, photograph, etc.).

7. Personal data management.

The Customer has been informed of marketing communication regulations, the French law of June 21, 2014, aiming to ensure trust in the digital economy, the French Data Protection Act of August 6, 2004 and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 The personal data controller

With respect to any Personal Data collected when creating the personal account of the User and when the latter browses the Website, the Personal Data controller is represented by its legal representative, Aurélien Ricci.

As the personal data controller, grees to comply with all applicable legal provisions. In particular, the controller is responsible for defining the purposes of data processing, providing its prospects and customers with comprehensive details of how their personal data will be processed, once they have given their consent, and keeping an accurate, updated processing record. Whenever processes Personal Data, will take all reasonable action to ensure that the Personal Data is accurate and appropriate for the purposes targeted by processing by .

7.2 Purpose of the data collected may process all or part of the data:

  • to allow for website browsing, and the management and traceability of the services ordered by the user: website login and usage data, billing, order history, etc.
  • to prevent and combat IT fraud (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed)
  • to enhance website browsing: login and usage data
  • to organize optional customer satisfaction surveys on : email address
  • to launch communications campaigns (SMS, email): phone number, email address does not sell your personal data; the latter is therefore exclusively used when needed or for statistical and analytical purposes.

7.3 Access, rectification and objection rights

In accordance with the applicable European regulations, Users are granted the following rights:

  • Users are entitled to access (GDPR Article 15), rectify (GDPR Article 16) and update their personal data, ensure that their personal data is complete, freeze or delete their personal data (GDPR Article 17) if such data is inaccurate, incomplete, ambiguous or obsolete, or if the collection, use, communication or retention of such data is prohibited.
  • Users are entitled to withdraw their consent at any time (GDPR Article 13-2c).
  • Users are entitled to limit the processing of their personal data (GDPR Article 18).
  • Users are entitled to object to the processing of their personal data (GDPR Article 21).
  • Users are entitled to transfer any data provided, if this data is processed automatically with their consent or pursuant to a contract (GDPR Article 20).
  • Users are entitled to specify what happens to their personal data after their death and to choose a third party previously designated by them to whom should (or should not) communicate their data.

If is informed of the death of a User and if no instructions have been provided by the User, will immediately destroy the User’s personal data, unless such data must be retained as evidence or to meet a legal requirement.

Any User wishing to obtain details on how uses their Personal Data, request correction or object to processing may contact in writing at the following address:

Décor World Services
1 avenue du Champs de Mars
45100 Orléans

In this case, the User must indicate the Personal Data that they would like to correct, update or delete, and clearly identify themselves by providing a copy of proof of identity (identity card or passport).

All requests to delete Personal Data must satisfy the legal obligations applicable to , particularly in terms of document retention and archiving. Finally, Users may submit a complaint to the supervisory authorities, and in particular the French Data Protection Agency, CNIL (

7.4 Non-disclosure of personal data undertakes not to process, host or transfer the personal data of its Customers in its possession to a country outside the European Union or recognized as “unsuitable” by the European Commission without first informing the User. However, remains free to choose its technical and commercial processors providing that the latter offer sufficient guarantees in terms of the requirements of the General Data Protection Regulation (GDPR: No. 2016-679). will take any necessary precautions to keep data secure and, in particular, to prevent any disclosure to unauthorized parties. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is notified to , the latter must inform the Customer at the earliest opportunity and indicate any corrective action taken. Moreover, does not collect any “sensitive data”.

User Personal Data may be processed by subsidiaries and subcontractors (service providers), exclusively for the purposes of this policy.

Subject to their respective individual roles and for the above purposes, our customer service team is the main unit likely to have access to the personal data of Users.

7.5 Types of data collected

We collect the following user data, which is essential for the provision of the service, and will be retained for a maximum period of six months after the termination of the contractual relationship:

Last name, first name, message and email address. also collects information to enhance the user experience and offers context-based tips:

This data is retained for a maximum of [ ] months after the termination of the contractual relationship.

8. Notifying incidents.

Regardless of the precautions taken, no type of Internet-based transmission or electronic storage is completely secure. On this basis, we cannot guarantee total security. If we become aware of a security breach, we will notify the users affected so that they can take appropriate action. Our incident notification procedures comply with our legal obligations at both national and European levels. We will provide our customers with comprehensive information on all matters relating to the security of their account and supply any information they require to meet their own regulatory reporting obligations.

No website user personal data is published without the user’s knowledge or exchanged, transferred, assigned or sold to third parties in any form. Such data would only be transmitted if and its rights were acquired, in which case the purchaser would obtain this data, and would in turn be bound by the same data retention and modification obligation to website users


The uses networks protected by standard features such as firewalls, pseudonymization, encryption and passwords to maintain the security and confidentiality of Personal Data and Personal Health Data.

When processing Personal Data, takes all reasonable action to protect such data against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hyperlinks, “cookies” and web beacons

The website contains a number of hyperlinks to other websites set up with the approval of However, is not able to check the content of the websites visited using these hyperlinks and therefore refuses any liability in this respect.

Unless you decide to disable cookies, you consent to cookie use by the website. You can disable these cookies at any time, free of charge, using the disable options described below. Bear in mind that disabling cookies may reduce or prevent access to all or part of the Services available via the website.

9.1. “Cookies”

A cookie is a small data file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereafter “Cookies”). This file contains information such as the User’s domain name, Internet service provider and operating system, and the date and time of access. Cookies cannot damage the User’s terminal in any way. may process information about the User’s visit to the Website, such as the pages viewed and searches entered. uses such information to improve Website content and the User browsing experience.

Cookies make it easier to browse the website and/or provide the services available via the Website. Users can configure their browser to accept or reject Cookies to decide whether or not Cookies are stored on their terminal, either automatically or depending on the source. Users can also configure their browser software to accept or reject Cookies on a case-by-case basis, by asking the User before setting a Cookie on their terminal. informs Users that, in this case, some browser features may not be available.

If Users refuse to accept the storage of Cookies on their terminal or browser, or if a User deletes stored Cookies, their website browsing and experience may be limited. This may also occur if or one of its service providers is unable to recognize the type of browser used by the terminal, language and display settings, or the country of the Internal connection, due to technical incompatibilities.

If applicable, cannot be held liable for the consequences of a degraded performance by the Website or any services available from by (i) the User’s refusal to accept Cookies or (ii) if is unable to save or consult the Cookies it requires for due performance because of the User’s settings. Each browser uses a different configuration for managing Cookies and User settings. Configuration details are described in the browser’s help menu, which explains how the User can change Cookie preferences.

Users may decide to indicate and change their Cookie preferences at any time. may also use external service providers to help collect and process the information described in this section.

Lastly, by clicking on the Twitter, Facebook, LinkedIn and Google Plus social media icons on the Website or mobile application, and if the User has accepted the storage of cookies by continuing to browse the website or mobile application, Twitter, Facebook, LinkedIn and Google Plus may also set cookies on the User’s terminals (computer, tablet, mobile phone).

hese types of cookies are only set on the User’s terminals with the User’s consent, which is indicated by continuing to browse the website or mobile application. However, Users may withdraw their consent to the storage of this type of website cookie at any time.

9.2. Web beacons may occasionally use web beacons (also called tags, action tags, single-pixel GIFs, clear GIFs, invisible GIFs and 1x1 GIFs) via a partner specialized in Web analytics potentially located in a foreign country (the corresponding data, including the User’s IP address, may therefore also be stored in said country).

These tags or beacons are set both in online advertisements that Internet users can click to access the Website and on the various website pages.

The uses this technology to analyze the responses of visitors to the Website and the effectiveness of its actions (e.g. the number of times that a page is opened and information viewed), as well as the User’s use of the Website.

The external service provider may use these tags or beacons to collect information on visitors to the Website and other websites, to compile reports on Website activity for, and to provide other services relating to use of the Website and the Internet.

10. Applicable law and jurisdiction

Any disputes related to the use of the website are subject to French law. The competent courts of Orléans hold exclusive jurisdiction for all disputes involving unless dictated otherwise by law